Shipping & Delivery
Estimated Shipping times and cost by product type and destination
Leather Wallets and Cases
All leather wallets and cases are shipped in 100% recycled and 100% recyclable padded paper based envelopes. Good for your products and good for the environment.
All shipping cost are shown in AUD$ (Due to some limitations with the website software I have chosen to leave this as the base currency for the time being).
| AUD$ | Shipping Method |
New Zealand
| FREE | NZ Post Economy (tracked) 1-3 business days |
| $2.00 | Australia Post Express Parcel (tracked) 2-4 business days |
Australia
| FREE | Orders over AUD $40 - NZ Post Economy (tracked) 3-10 business days |
| $16.00 | NZ Post Courier (tracked + signature) 2-6 business days |
USA & Canada
| FREE | Orders over AUD $40 - NZ Post Economy (tracked) 3-10 business days |
| $45.00 | NZ Post Courier (tracked + signature) 2-6 business days |
Singapore & Hong Kong
| FREE | Orders over AUD $40 - NZ Post Economy (tracked) 3-10 business days |
| $34.00 | NZ Post Courier (tracked + signature) 2-6 business days |
UK / European Union & Rest of World
| FREE | Orders over AUD $40 - NZ Post Economy (tracked) 3-10 business days |
| $36.00 | NZ Post Courier (tracked + signature) 2-6 business days |
Lamps
Due to variations on electrical standards lamps are only available for shipping within New Zealand or to Australia.
| $ AUD | Shipping Method |
New Zealand
| FREE | New Zealand Post Courier (tracked + Signature) Next business day. |
Australia
|
FREE
|
New Zealand Post Courier (tracked + Signature) 2-6 business days. |
DELIVERY TIMES
Delivery times quoted are New Zealand Post targets only and are not to be taken as guarantees. Items may take longer to arrive than the quoted targets.
Standard shipping is by New Zeland Post Economy Parcel, this service includes tracking but signature is not required and parcels will be left as if it were standard mail.
If you require more security consider upgrading to the New Zealand Post Courier option. This service has tracking and requires a signature on delivery.
For more information regarding diverly times and services please visit New Zealand Post:
https://www.nzpost.co.nz/personal/sending-guidelines/world-zones
TAXES AND IMPORT DUTIES
The Office of Minor Details is not GST registered and does not charge sales tax (GST, VAT etc) at the time of sale. Some countries do however require taxes to be paid on imported goods and maybe levied by your government on arrival.
Once your order had left the studio the purchaser is responsible for all customs and import related duties, tariffs and charges if there any applicable to your country or region.
LOST ITEMS
Items lost in the post are very rare from experience but it can happened. If it does we have a policy of full replacement or refund at the buyer’s discretion.
The first step to locating your order to check the tracking the information on the New Zealand Post website using the tracking number your received in your shipping confirmation email.
https://www.nzpost.co.nz/tools/tracking
Need help tracking your order? Drop us a line support@officeofminordetails.com.
Orders that are marked 'Delivered' via the New Zealand Post tracking portal can not be refunded unfortunately.
If you believe your order is overdue please let us know as soon a possible but please remember the shipping target delivery time is not a guarantee.
Items can be delayed in the post for a number of reasons. From the time of shipping the following waiting periods are required to allow enough time for delayed items to arrive before an order can be considered lost.
- New Zealand orders: 14 business days.
- International: 28 business days.